WHO WE ARE
382 was founded by an experienced, enthusiastic, and dedicated team of telecommunications industry veterans who know how to deliver value and have been working closely together as a team for over 15 years. Our mission is to provide intelligent, actively managed, highly customized, and highly scalable communications solutions to meet the most demanding mission-critical needs of our clients. We own and operate all of our own switching infrastructure and facilities, and staff our U.S. based 24/7 network operations and support center with experienced engineers. We pride ourselves on providing a superior level of support, proactively monitoring and improving all aspects of the customer experience.
In 2012, 382 acquired The Iserv Company, a leading cloud services and managed technology company serving enterprise customers since 1995. For all of your managed technology needs be sure to visit iserv.net and explore our vast services offering, including managed WiFi solutions, virtualization, data storage, enterprise voice services, connectivity solutions, and many more.
THE 382 EXECUTIVE TEAM
Chief Executive Officer
Daniel Koch has been involved in the telecommunications industry for over 20 years. Koch worked for MCI Communications as a National Account Representative; managing some of the largest Boston based major accounts including Harvard University, Bose, and Beth Israel Deaconess Medical Center. With the advent of VoIP, Koch re-focused on building VoIP platforms and leading the sales effort for VoIP based services in the early 2000’s, resulting in exponential growth in subscriber base and broad wholesale distribution of VoIP based offerings. Koch is an expert in wired and wireless technologies and his vision will direct the goals and future plans of 382 Communications. Koch holds a B.A. in international business and marketing from George Washington University.