FEATURES
 

PRODUCTS & SERVICES

Domestic Voice Services

Complete calls anywhere in the United States with superior quality and value.  382 maintains direct connections with all major regional bell operating companies (RBOC), all major wireless carriers, and over 250 interconnected VoIP, CLEC, and emerging alternative communications providers.

FEATURES
  • Multiple grades of service available, from premium to more value oriented plans

  • Flexible interconnection options; public or private SIP or TDM available at multiple 382 POIs

  • Individualized pricing - flat rate, NPA-NXX (LRN or DNIS), and targeted offers available

  • Unique direct routes specializing in Africa, South America, and other geographies

  • Flexible interconnection options; public or private SIP or TDM available at multiple 382 POIs

  • Dedicated capacity available

  • Multiple CODECs and grades of service available (CLI/non-CLI)

International Voice Services

Complete calls anywhere in the world with superior quality and value.  382 maintains direct connections with many international PTTs, mobile providers, and other Tier 1 operators offering carrier-grade, reliable routes across the globe. 

FEATURES
 
 
 
Toll Free Services

382's industry leading toll free services are reliable, highly scalable, and offer unmatched flexibility and customization.  Direct connections with all of the major interexchange carriers (CICs) in North America and several unique alternative connections provide built-in redundancy and cost effectiveness.  382 offers a wide array of complimentary services including Responsible Organization (resporg) and advanced routing capabilities.

FEATURES
  • Flexible interconnection options; public or private SIP or TDM available at multiple 382 POIs

  • Unique multiple CIC / single POI service with built-in redundancy

  • Individualized pricing - flat rate, NPA-NXX, and targeted offers available

  • Enhanced routing features, including geographic and cost-based methodologies

  • Dedicated capacity available

  • Full service Responsible Organization (resporg) capabilities

Origination Services

382 offers local numbers (DIDs) to facilitate inbound calling in over 20,000 rate centers and localities in the United States and Canada. Regardless of your service offering or application, establishing a virtual local presence in the markets you serve and integration with the PSTN is crucial.    

 
  • Nationwide U.S. and Canada coverage in over 20,000 rate centers

  • SMS capability in over 9,000 rate centers

  • Fully managed Local Number Portability (LNP)

  • Multiple Tier 1 underlying providers

  • Individualized pricing, targeted offers available

  • Dedicated capacity available

  • Inbound CNAM available

  • Call forwarding service available

  • Hosted private conferencing services available

Call Center Services

382 maintains dedicated facilities and switching infrastructure to support your high-volume applications, including inbound customer support, broadcast, predictive dialer, campaign, and other scenarios that require a robust, high capacity, reliable, and scalable voice solution. 

 
Contact 382 today!  Call 800-951-3515 or leave your contact information and a member of our experienced staff will be happy to answer any question you may have.
382.  EMPOWERED COMMUNICATIONS.
382 Communications Corporation
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LOCATIONS

NETWORK OPERATIONS CENTER

NORTHEAST NETWORK HUB

MIDWEST NETWORK HUB

45 Dan Road, Suite 130

Canton, MA 02021

5222 33rd Street SE

Grand Rapids, MI 49512

1 Summer Street

Boston, MA 02110

The Pyramid (Switch)

Grand Rapids, MI

CORPORATE HEADQUARTERS